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Citrix Cycle

 

Welcome to Citrix Cycle!  

Take a look around. Registration will soon begin for a limited number of Founders Memberships.  Sign up here to our newsletter to be notified about Founders and other memberships, launch details, and more.  

Follow us @CitrixCycle for the latest and greatest Citrix Cycle action.

Introducing Citrix Cycle

How it works

Explore Raleigh on two wheels! Whether it’s for work, exercise, or just for fun, Citrix Cycle lets you experience all that Raleigh has to offer—from the Bell Tower to Fayetteville Street to Moore Square.

Citrix Cycle is designed to provide all users with a seamless cycling experience

1

REGISTER

Become a member and use the Citrix Cycle regularly.

Choose your membership type and enroll.

Become a Member

Want to use Citrix Cycle regularly? Choose your membership type and enroll here. Expect to find a membership card in your mailbox in a few days. You can activate the membership card on the website or begin using the system immediately with the Citrix Cycle Mobile App.

 

Want to use Citrix Cycle occasionally? You have two options:

- Find one of our on-street station kiosk locations and follow the subscription steps. With a simple credit card payment, you will be issued a temporary card providing you with access to a Single-Trip, Day Pass or Pay and Go.

- Download the Citrix Cycle Mobile App and follow the subscription steps. Your phone will then give you direct access to Single-Trip, Day Pass or Pay and Go.

2

RENT A CITRIX CYCLE

Walk to a station, choose your Citrix Cycle, and unlock it with your membership card or the Citrix Cycle mobile app.

Find your Citrix Cycle.

There are 30 docking stations located around Raleigh, primarily in the city center and surrounding areas. Stations can be found on the Citrix Cycle Map or Mobile App.

 

Unlock your Citrix Cycle

Tap your Citrix Cycle card on the screen located between the handlebars, or gain access directly on the Mobile App.

 

Follow the on-screen instructions and the bike will unlock. You are now free to enjoy your ride!
 

Stations can be found on the Citrix Cycle Map or Mobile App.

3

PEDAL AND RIDE

As you enjoy your ride, use the convenient bike screen to keep an eye on your rental time.

The secondary lock can be used on regular bike racks for any quick stops you need to make along the way.

Keep an eye on the rental time.

The first 45 minutes of each ride is included in all memberships. Overtime Charges are as follows for all types of memberships:

 

Each Additional 30 Minutes + $2.00

 

Keep an eye on the clock or the timer on the bike to return the Citrix Cycle accordingly.

 

Want to run an errand? You can use the secondary lock for a quick stop.

When you’re ready, park your Citrix Cycle, place the lock in its slot and wait for the locking signal to turn on.

The Citrix Cycle will still be rented under your name and the timer continues to run until you return it to a docking station.

To unlock, tap your membership card on the identified section of the bike screen or use your Mobile App.

You can then continue to ride.

4

RETURN YOUR Citrix Cycle

Choose any station and park your Citrix Cycle in the dock. When you see the “docked bike” indication appear on the bike screen or hear the return sound, you have properly returned your bike.
A Citrix Cycle can also be returned even when docking stations are full.

Choose any station and park your Citrix Cycle

When you see the “docked bike” indication appear on the bike screen or hear the return sound, you have properly returned your bike.

When you’re ready for your next ride, go to any station and do it again. It’s easy as 1, 2, 3.

 

What if all the docks at the station are full?

When docking stations are full, you have two options to return your bike:

 

- Our technology recognizes when stations are full, and you can use the station kiosk to request free additional time and move to another station. Simply tap your membership card on the kiosk card reader and follow the on-screen steps. You will be given 15 additional minutes at no charge to park at a new station.

- You can also contact us at 1-833-817-6363 to create a virtual space at your current location and dock your bike using the secondary lock. To do this, simply activate the bike’s secondary lock by placing the lock in its slot. The bike screen and sound will indicate that the bike has been locked. When the secondary lock is used in a virtual zone near the station, the Citrix Cycle is considered returned and your rental will end.

Pricing

A membership for everyone. Choose the option that best suits your needs.

Membership

 

On the website, mobile app, or at the kiosks.

 

 

Want to ride often?

 

Citrix Cycle and the City of Raleigh believe the bikeshare program should be affordable and accessible for everyone. This program offers discounts for students at an annual rate of $65 and an Access Pass for qualifying residents at an annual rate of $10.

 

All memberships include unlimited 45-minute rides. This means you can ride as many times per day as you wish, and the first 45 minutes of each ride are included. Rides longer than 45 minutes are subject to extended use charges ($2 per 30 minutes). Redocking a Citrix Cycle bike will reset the 45-minute ride time.

Annual Membership

$

85.00

Registered online membership plan

First 45 minutes of each ride are included. *

Monthly Membership

$

20.00

Registered online membership plan

First 45 minutes of each ride are included. *

* Notes:

You can ride as many times per day as you wish.

The first 45 minutes of each ride are included in your membership.

Switching to a new Citrix Cycle will reset the 45-minute ride time.

Overtime Charges are only incurred if you go over 45 minutes during a single ride.


Want to ride longer?

You can choose to ride for long periods of time if needed. Simply continue biking beyond the 45-minute ride time and enjoy the experience.

 



Prices for riding longer

After 24 consecutive hours, if the Citrix Cycle has not been returned, it will be considered stolen and a fee of $2000 will be charged to your credit card, unless reported to Citrix Cycle differently. If you have a problem, please call customer service at 1-833-817-6363.

Delivery and Timing Policy: Products will be mailed and require a minimum of 10 business days to process. Citrix Cycle is not responsible for loss or damage of mail and customer is required to notify Citrix Cycle in writing if product is not received within 12 business days of initial purchase.

 

Return/Refund Policy: All sales are final. In the event of a discrepancy, customer is required to notify Citrix Cycle in writing, if a refund is deemed appropriate 14 business days is required for processing.

Want to ride often?

 

Excited to use Bike Share? Sign up for a Founding Member Pass for unlimited rides up to 60 minutes on the website.

Annual Founding Member

$

95.00

YEARLY PASS

First 60 minutes of each ride are included.*

Register Now

* Notes:

You can ride as many times per day as you wish.

The first 60 minutes of each ride are included in your membership.

Switching to a new Citrix Cycle bike will reset the 60 minute ride time.

Overtime Charges are only incurred if you go over 60 minutes during a single ride.


Want to ride longer?

You can choose to ride for long periods of time if needed. Simply continue biking beyond the 60 minute ride time and enjoy the experience.



Prices for riding longer

After 24 consecutive hours, if the Citrix Cycle bike has not been returned, it will be considered stolen and a fee of $2000 will be charged to your credit card, unless reported to Citrix Cycle differently. If you have a problem, please call customer service at 1-833-817-6363.

Delivery and Timing Policy: Products will be mailed and require a minimum of 10 business days to process. Citrix Cycle is not responsible for loss or damage of mail and customer is required to notify Citrix Cycle in writing if product is not received within 12 business days of initial purchase.

 

Return/Refund Policy: All sales are final. In the event of a discrepancy, customer is required to notify Citrix Cycle in writing, if a refund is deemed appropriate 14 business days is required for processing.

Are you a student?

 

Excited to use Bike Share? Sign up for an Annual Student Pass for unlimited rides up to 45 minutes on the website.

Annual Student Membership
$

65.00

Yearly Pass

First 45 minutes of each ride are included.*

 

You must have a valid @.edu email address to sign up. Please enter your valid address in the “Validator” box during the registration process.

Notes:

You can ride as many times per day as you wish.

The first 45 minutes of each ride are included in your membership.

Switching to a new Citrix Cycle will reset the 45-minute ride time.

Overtime Charges are only incurred if you go over 45 minutes during a single ride.


Want to ride longer?

You can choose to ride for long periods of time if needed. Simply continue biking beyond the 45-minute ride time and enjoy the experience.



Prices for riding longer

After 24 consecutive hours, if the Citrix Cycle has not been returned, it will be considered stolen and a fee of $2000 will be charged to your credit card, unless reported to Citrix Cycle differently. If you have a problem, please call customer service at 1-833-817-6363.

Delivery and Timing Policy: Products will be mailed and require a minimum of 10 business days to process. Citrix Cycle is not responsible for loss or damage of mail and customer is required to notify Citrix Cycle in writing if product is not received within 12 business days of initial purchase.


 

Return/Refund Policy: All sales are final. In the event of a discrepancy, customer is required to notify Citrix Cycle in writing, if a refund is deemed appropriate 14 business days is required for processing.

Want to bike around and enjoy the city?

You can choose to have riding access for a few hours or days without being a full-time subscriber.

Not a member?

Membership type available on the kiosk

Monthly Membership

$

20.00

Single-Trip Pass

$

2.00

Day Pass (valid for 24 hours)

$

6.00

Pay-As-You-Go (price per trip)

**Only available on the app

$

2.00

Look for a station with kiosk and pay at the station’s kiosk with your credit card. The kiosk will provide you with a Citrix Cycle membership card that you can use for the rental time you purchased.

 

Use the mobile app to get your membership. Get a Monthly Membership, Single-Trip, Day Pass or Pay -As-You-Go directly on the mobile app. Follow the subscription steps and start using the system right away.


 

You can freely leave and take a Citrix Cycle from any docking station during your rental time. You can also do intermediate stops outside of stations by using the secondary lock on the bike. At the end you must return the Citrix Cycle to a docking station.

 

* Notes:

You can ride as many times per day as you wish.

The first 45 minutes of each ride are included in all Single-Trip, Day Pass and Pay and Go.

Switching to a new Citrix Cycle will reset the 45-minute ride time.

Overtime Charges are incurred only if you go over 45 minutes at one time.



Want to ride longer?

After 24 consecutive hours, if the Citrix Cycle is not returned to its station, it will be considered stolen and a fee of $2000 will be charged to your credit card, unless reported to Citrix Cycle differently. If you have a problem, please call customer service at 1-833-817-6363.

Return/Refund Policy: All sales are final. In the event of a discrepancy, customers are required to notify Citrix Cycle in writing. If a refund is deemed appropriate, 14 business days are required for processing.

Sponsors

 

CITRIX logo

Citrix (NASDAQ:CTXS) aims to power a world where people, organizations and things are securely connected and accessible to make the extraordinary possible. We help customers reimagine the future of work by providing the most comprehensive secure digital workspace that unifies the apps, data and services people need to be productive, and simplifies IT's ability to adopt and manage complex cloud environments. With 2017 annual revenue of $2.82 billion, Citrix solutions are in use by more than 400,000 organizations including 99 percent of the Fortune 100 and 98 percent of the Fortune 500. 

 

EFFIX logo

Citrix Cycle and Bewegen work in collaboration with Effix for all partnerships.

 

Many partnership/sponsorship packages are available, including:

 

Station Sponsor

This alternative sponsorship option provides the naming rights and branding of the chosen station(s), which includes physical and digital naming of this asset. It can be bundled with the purchase of the add panel at that same station.

 

Service Sponsor

This option offers the opportunity for a service sponsor to become the official provider for a specific element related to Citrix Cycle. This can include visibility related to maintenance team and vehicles, telecommunications, energy etc. Our operations provider, Corps Logistics, is a corporation that supports local veterans, that are often previously homeless.

 

Digital

This option offers high exposure through website, mobile app and social media advertising.

 

Ad Panel

This on street advertising option offers a 2’X4’ retrolit ad panel at a chosen location(s).

Want to learn more about partnership opportunities? Contact us!

 

By email: partnerships@bewegen.com

 

*** Prices, visibility and terms depend on the partnership type; please schedule a meeting with our team for exact details.

About Us

Citrix Cycle

The City of Raleigh, Citrix, and Bewegen Technologies, Inc. are proud to partner to bring bikeshare to our rapidly growing Downtown.

 

Citrix Cycle is a public, self-serve bicycle rental system for short trips, comprising of 300 bikes across 30 stations. 70% of the fleet is equipped with electric-assist motors that provide riders with an extra boost when pedaling. Citrix Cycle stations are located in downtown Raleigh, in southeast Raleigh, along Hillsborough Street, and at the North Carolina Museum of Art.

Indicators & stats

Want to know how Citrix Cycle is helping Raleigh?

Check out how we’re doing. Everyone is invited to use our data to analyze and study the positive impacts Citrix Cycle is having on Raleigh. Together, we can improve the vibrancy, connectivity, and livability around the city!

Stats
Total distance ( mi )
0
Total trips
2
Active members
0
Top rental stations
1st
NA
Top return stations
1st
NA
Bewegen